Standard Edition
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Support Multiple Connection Types
Remote Desktop Manager integrates many tools and protocols like:
- Microsoft Remote Desktop
- Microsoft Remote Assistance
- pcAnywhere
- Team Viewer
- Radmin
- VNC
- Dameware
- Putty (SSH, Telnet, rLogin...)
- HP RGS
- Logmein
- Citrix (ICA / HDX)
- ...
Even more solutions can be added as add-ons.
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Automatic VPN Connection (Microsoft / Cisco / SonicWall / TheGreenBow)
Remote Desktop Manager natively supports multiple VPN types, such as: Microsoft VPN, Cisco VPN, SonicWall VPN and TheGreenBow VPN.
And as a free add-on, we also provide an extensive list of VPNs, such as: OpenVPN, Shrewsoft VPN, and many other VPN compatible with IPSec. These can be downloaded and installed within a few seconds.
Plus, VPN, SSL/SSH tunnels can be automatically opened before establishing a remote connection, and the configurations can be re-used between different sessions, and shared by users.
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Grouping Sessions in Folders
To make management simpler, Remote Desktop Manager lets you organize sessions in groups (folders). You can then easily view all sessions within selected groups and subgroups, and find a specific group(s) using the search filter.
Plus, you can easily move your groups and sessions via drag and drop. You can also open several sessions at the same time by selecting a group.
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Quick Connect with Template Support
Use the quick connect feature to quickly access a remote machine using Microsoft Remote Desktop, VNC or a web page. Simply enter a host name or IP address.
You can even create your own custom template to use any other sessions type.
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Quick Access via Tray Icon Context Menu
Conveniently use the tray icon context menu to:
- Access and manage your connections
- View open sessions
- Change the active data source
- Use the Quick connect feature
- Access local tools such as: the command prompt, registry editor, performance monitor, remote shutdown
- and more!
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Online Backup Service (with subscription)
The Online Backup Service (available via subscription) allows you to automatically save your sessions in a safe online storage space, and restore them in the event of problems.
The Online Backup Service is the simple, reliable and cost-effective way to avoid losing all of your invaluable data and settings due to a mistake or an equipment failure.
Available for both the Standard and Enterprise edition, this affordable backup solution works with any XML and Microsoft Access data source in Remote Desktop Manager.
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U.S. Federal government approved encryption
Our application integrates an Advanced Encryption Standard (AES) algorithm to protect your local files and your sensitive data in the database. A mix of our own private key and a master password (passphrase) is used to create a strong encryption key (256-bit key).
This cipher is regarded as being very secure. AES/Rijndael became effective as a U.S. Federal government standard and is approved by the National Security Agency (NSA) for top secret information.
Features Highlight - Entreprise Edition
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Automatic Login
Remote Desktop Manager simplifies connection management by allowing automatic login for various types of sessions, including:
- Remote Desktop (RDP)
- Citrix (ICA / HDX)
- LogMeIn
- Web site (IE and embedded Firefox)
- Putty
- TeamViewer
- Ftp
- HP RGS
- VNC
- VPN
- Dameware Mini Remote
You can also save credentials locally in the database, or in an external application (e.g. LastPass, KeePass, etc.).
Further, to help you establish a secure login, these parameters may be limited or completely hidden from your employees, who will be able to access the machine without compromising security.
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Share Session Settings Between Multiple Users
The Enterprise Edition is ideal for when you need or want to share sessions with colleagues and other team members.
By using the SQL Server or Remote Desktop Manager Online data source, the application operates efficiently and securely in a multi-user environment. Plus, with the user-specific settings, each user can (if desired) apply his or her credentials to override the default configuration.
There are also many other features, such as audit trail sessions and network management, that help make helpdesk operations more efficient, support internal IT teams to be more effective, and much more.
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User Specific Settings
The "user specific setting" feature allows a user to replace the default session settings with his own data at the opening of the session. Several parameters can be changed such as the user name, password or the default application.
Available for the SQL Server data source and the Remote Desktop Manager Online data source.
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Advanced Data Source Support
In addition to the XML and Microsoft Access data sources that are included in the Standard Edition, the Enterprise Edition offers enhanced alternative data sources, including:
- Amazon S3 hosting
- Dropbox
- FTP
- Remote Desktop Manager Online
- SQL Server
- Web
Plus, the SQL Server data source includes many advanced features, such as: user management, support for attachments, connection log table and offline mode. It's also well suited for multi-user environments that require a secure and reliable database.
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Integrated Password Managers
Users who store their usernames and passwords in another tool can take advantage of the Remote Desktop Manager’s integrated password management functionality.
Supported applications include:
- KeePass
- 1Password
- LastPass
- FireFox and Chrome built-in password manager
- Windows Credential Manager
- Password Vault Manager
- Password Safe
By integrating many different password managers, Remote Desktop Manager provides enhanced flexibility and security options for automatic login.
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Security Management
The SQL Server data source includes an easy interface to manage user security rights.
By creating and using built-in user or domain users, you can direct Remote Desktop Manager to partially or completely restrict access to a specific session, or to a subset assigned to a security group.
It's also possible to set-up database encryption with a specific pass-phrase, in order to provide an added layer of protection.
By applying the (included) security policy regarding the password management, Remote Desktop Manager ensures that access to sensitive data is limited and secure.
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A Better Way to Organize your Sensitive Information
Secure, organize and store all of your sensitive data while granting access to specified people -- and keeping everyone else locked out!
Enjoy built-in support for:
- Credentials (username and password)
- Credit card information
- Bank information
- Alarm codes for you and your staff
- Software license keys / serials
- Any other texts and documents
Plus, the add-on framework lets you extend Remote Desktop Manager to fit your unique needs.
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Custom Installer Service (with subscription)
The Custom Installer Service allows you to generate and download custom installations of Remote Desktop Manager with a choice of preconfigured settings like a data source or a registration key.
You can also choose to download the installer as a Windows Installer (MSI file) or as an executable (EXE file).
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Attachments
You may wish to use Remote Desktop Manager’s data source as a centralized data repository to store and organize comprehensive information about your customers and/or their machines.
If so, you can take advantage of the attachment functionality and add many different types of external files, such as:
- Network diagrams
- Agreements
- NDAs
- Support incident reports
- FAQs
- ... and more
Files are linked per session and share the same security access.
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Anytime and Anywhere Cloud File Browser
Rapidly, transparently and securely add, edit or share your content “in the cloud” through the new built-in Cloud Explorer session type, which includes support for:
- Amazon S3
- DropBox
- Microsoft Azure Storage
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Database Connection Log
The SQL Server data source keeps track of every action performed during a session, and routes this information directly into a centralized database. This includes a changing, deleting or opening / closing a session.
Using the tools available, an administrator can monitor, verify and analyze the time spent by staff on a specific client, or on a particular machine. This is useful for generating timesheets for billing, management or audit purposes.
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Real-Time Connection Overview
Know exactly who is connected in real-time for several types of sessions, including RDP, Team Viewer, embedded Putty and more. Also verify if a user has connected, and receive a warning just before connection. All connection information is clearly presented on the dashboard for easy at-a-glance viewing.
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Template Creation and Usages
Remote Desktop Manager provides a local and shared template engine. A template contains a subset of information that can be reused in the application to simplify management.
Templates can be used to:
- Add a Quick Connect connection type in the list
- Add new session in the data source with preset settings
- Import multiple sessions (from the wizard or a list) with default session type values
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Offline Mode
Remote Desktop Manager’s offline mode allows you to access a read-only copy of the database, even when you're not connected to the office.
Plus, a VPN connection is not required. The application automatically goes into offline mode when it detects a connection failure. This feature is invaluable for remote workers who access the database on the road, at home, or any other virtual location.
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Batch Edit
Over time, data source content can increase to the point where multiple session changes are required. That’s where Remote Desktop Manager’s batch edit feature is so useful!
Through batch editing, global changes can be made in few seconds. The application simply prompts you to change multiple settings simultaneously, if you wish. This approach is much faster than changing sessions one-at-a-time. It also improves quality and accuracy across multiple sessions.
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Key Improvement and Enhancements
The Enterprise Edition of Remote Desktop Manager features a number of improvements and enhancements, including:
- Secret Server support
- Password generator
- Microsoft Access support with the Online Backup service
- Bug fixes and small enhancements
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Integrated Data Report Viewer
Stop worrying about lost reports or waste time extracting information from your database. The improved Data Report View lets you retrieve and export data in a grid regardless of the target database.
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Import Sessions from Other Applications
Remote Desktop Manager lets you easily import sessions from any other remote connection management tool that you use. A number of tools are supported by default, plus you can install one of our many free add-ons for addition support.
Supported applications include:
- Boztech VNCScan
- Filezilla (via add-on)
- Microsoft Remote Desktop Connection Manager
- mRemote
- Terminals
- VisionApp Remote Desktop
- Keepass
- WinSCP (via add-on)
If possible, the application tries to keep the maximum amount of data, including the password (when it can be extracted from the original configuration).
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Powerful Session Script Tools
New integrated management tools empower you to run specific commands, actions or scripts to one or more workstations via Command Line and PSExec (PSTools). In addition, you can now configure a template to initiate a remote session by merging parameters from the template and the original configuration.
Plus, for even more communication control, a dialog is now available to import any interesting script shared among your community, which can be installed by a manager in a single click.